Dolac Auctions sells used vehicles for individuals, companies, and professional second-hand vehicle buyers. The fastest and simplest sale of cars and used vehicles. Buyer registration is free – Commission is required only in case of successful auction. We have provided you with the most frequently asked questions related to the online purchase of vehicles in the section below.
1. REGISTER:
Complete the registration form on the website to create an account within My Account section.
2. SEARCH VEHICLES:
Use your computer, mobile, or tablet to browse and find the vehicles you want to purchase in the auction. Detailed descriptions of all auctioned vehicles are provided. We recommend using a desktop PC for best viewing experience.
3. BID:
Please bid only on the desired vehicle. For new customers, we typically limit the sale to one car to allow you to become familiar with how our website operates. If you place bids on multiple items in quick succession, our system will automatically delete your bids. Repeated offenses may result in the suspension of your account. Place a single bid, and if you are outbid, you will receive a notification via email. Please do not place a bid if you do not intend to purchase the vehicle.
4. WIN THE AUCTION:
If you have the highest bid, and the seller approves it, you are the winner. Each bid in an auction is a legal commitment to proceed with the purchase. Bid carefully and avoid bidding on multiple items simultaneously.
5. PURCHASE AND SALE AGREEMENT:
After winning an auction, provide a copy of your ID or Passport to complete the Purchase and Sale Contract. We will get in touch with you once the auction ends in order to povide you with a Sale Contract and your signature will be required. Upon receiving the signed contract, the invoice will be issued.
6. WIRE TRANSFER – PAY THE BILL:
Within 24 hours of winning the auction, you are required to finish the payment by Wire Transfer using the issued Invoice and a proof of payment must be sent to us.
Frequently Asked Questions about Dolac Auctions:
Where do the cars in the auction come from?
What does Dolac Auctions offer in its auctions?
How can I buy on weekends?
How long do I have to pay after placing a vehicle order?
Can I inspect the vehicle before paying?
Why is Dolac Auctions considered to provide the safest market experience?
Where can I buy a used car?
How is a used car certified at Dolac Auctions?
Who are the certifiers?
Why do second-hand auctions offer the best value for money?
Why is the online buying experience more convenient?
How does the warranty work at Dolac Auctions?
Do I have the right to cancel the vehicle purchase?
Is the vehicle I’m buying free of charges?
Is the online price the same as the in-store price?
How can I test the car when it is delivered to my home?
- Cars can come from bank loans, defaults, leasing contracts, private owners, etc. They are free of charges and debts, directly transferred to the new owner’s name.
What does Dolac Auctions offer in its auctions?
- Online auction with only the payment of the car price and a 230 euros fee. It includes registration, transportation, change of ownership, valid TUV, mechanical inspection, actual mileage, interior cleaning, VAT, change of ownership, and one year of mechanical warranty.
How can I buy on weekends?
- Saturdays and Sundays are only available for customers required to finish their purchase, sign their sale contracts and to make the necessary payments.
How long do I have to pay after placing a vehicle order?
- You have 24 hours from the date of the invoice to finish your payment.
Can I inspect the vehicle before paying?
- Unfortunately, no. Inspection is possible only after the payment is completed, but the vehicle’s auction listing provides all necessary details for the purchase.
Why is Dolac Auctions considered to provide the safest market experience?
- Transparency in the car’s condition, a fixed price without negotiations, and the option to return the vehicle within 15 days or 1000 kilometers.
Where can I buy a used car?
- Through the Dolac Auctions website, with guidance in the process and transparent details about the desired vehicle.
How is a used car certified at Dolac Auctions?
- Certification involves a thorough check of 250 points by specialized technicians, including detailed photos and comments and a valid TUV inspection of the vehicle.
Who are the certifiers?
- Professionals in the automotive industry, mechanics with extensive workshop experience, familiar with each brand and model’s specifics.
Why do second-hand auctions offer the best value for money?
- Fair pricing based on the car’s condition, without unnecessary additional costs.
Why is the online buying experience more convenient?
- Car delivery to the specified location, paperwork handling, and continuous support throughout the process.
How does the warranty work at Dolac Auctions?
- Dolac Auctions provides a one-year free warranty, with the option to extend it to three years at the most affordable cost in the market.
Do I have the right to cancel the vehicle purchase?
- If the vehicle’s characteristics match the description, there is no option to cancel. However, if the vehicle does not match the description, you may cancel the purchase.
Is the vehicle I’m buying free of charges?
- Yes, Dolac Auctions conducts this check with the relevant authorities, providing a copy of the vehicle report upon request after the process is completed.
Is the online price the same as the in-store price?
- Dolac Auctions has fixed prices that include VAT, with an additional 230 euros auction fee. The fixed price remains the same whether you buy online or in-store.
How can I test the car when it is delivered to my home?
- The 15-day money-back guarantee allows you to test the car during this period, providing a real opportunity to become accustomed to the vehicle.
Cannot find the answer to your question here? Write us at ‘office@dolac-auctions.com‘, or contact us using the Live Chat option!